Intercom MCP Server (Official)
Intercom's official hosted remote MCP server (mcp.intercom.com) for searching and reading conversations, contacts, companies, and articles (plus article create/update). OAuth (recommended) or Bearer token, over Streamable HTTP. Available for US-hosted workspaces only. Replaces the documentation-only intercom/intercom-mcp-server repo. Note: scores other than authentication are a provisional assessment from Intercom's documentation pending a live tool-level audit.
Score Breakdown
Server Info
- Package
- https://mcp.intercom.com/mcp
- Registry
- remote
- Maintainer
- IntercomVendor
- Category
- Customer Support
- Tags
- supportmessagingcustomer-successhostedoauth
- Last Scanned
- 28 May 2026
Findings
3 issuesAuthentication & Identity
LOWImplements MCP OAuth spec for per-user authentication
Official Intercom-hosted remote MCP at https://mcp.intercom.com/mcp following the authenticated remote MCP spec. OAuth is the recommended (browser-based) method; a Bearer access token is also accepted. Streamable HTTP transport (legacy /sse deprecated). Currently supported only for US-hosted Intercom workspaces.
Document the required OAuth scopes for each tool.
Tool Schema Quality
MEDIUMTool schemas not independently audited
The hosted server has no public source repository, so tool input schemas, required fields, and parameter constraints could not be verified directly. Provisional score pending a live tool-level audit.
Run a live audit against the hosted endpoint to enumerate and score tool schemas.
Data Exposure
MEDIUMPagination and field selection not verified
Whether list operations paginate and support field selection could not be verified without a live audit of the hosted tool surface.
Audit list operations for pagination and field-selection support.
Deploy Intercom MCP Server (Official) securely
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